Sony has announced a newly developed IR cut filter that is claimed to improve color reproduction when using the BURANO under strong lighting conditions, including sunlight.
The filter replacement will be provided at no charge for parts and labor. This replacement service is open through May 31, 2026, and will be carried out on a first-come, first-served basis. BURANO owners can schedule the filter replacement by contacting their regional Sony service center.
Any BURANO owner who wishes to replace the infrared cut filter to improve color reproduction under strong lighting conditions is eligible for this filter replacement.
BURANO units with a protrusion on the upper part of the front optical filter component already have the new IR Cut filter, and no further filter replacement is required at this time.
In red, the position of the protrusion on the upper part of the front optical filter component
European and UK BURANO users who wish to replace the filter should contact [email protected] , including their account name, serial number, with the object: “Burano IR Cut Filter Exchange” in all correspondence. They can also call +44 (0) 203 901 5558, Monday-Friday 9:00 – 18:00 CET.
Please note that this free replacement doesn’t just apply to the UK, it is available all over the world.
