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An alternative to Vimeo...

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Vimeo updated their player today (v3.20.2). Apparently this should solve the issues when playback catches up with the buffering and then the whole player freezes and gets stuck on the loading loop. So that's a good step... if it works!

However, it's unclear if it will improve the playback catching up with the buffering in the first place...

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On 5/1/2020 at 11:08 PM, Nezih said:

Interesting. At first glance Wistia seems like a very expensive option. Only 3 free embeds on the free tier, the £79/$99 a month for the next tier up!

Yeah, but it's fine for me since luckily I only have two separate showreels to embed on my website! Everything else is a Vimeo or YouTube embed.

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On 5/7/2020 at 12:33 PM, Nezih said:

Vimeo updated their player today (v3.20.2). Apparently this should solve the issues when playback catches up with the buffering and then the whole player freezes and gets stuck on the loading loop. So that's a good step... if it works!

However, it's unclear if it will improve the playback catching up with the buffering in the first place...

Have there been any improvements to their player since this was last posted on May 7? I am curious to know how you discovered the new version number what what it was supposed to fix. Is there a publicly accessible changelog for the Vimeo? I too have been looking for Vimeo alternatives simply because of the playback issues mentioned above, but no other player/company can beat them on price for the amount of video that we push through our pipeline.

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3 hours ago, Kyle Haugland said:

I am curious to know how you discovered the new version number what what it was supposed to fix. Is there a publicly accessible changelog for the Vimeo?

I discovered because they told me. I'm loosely in touch with their CTO as I helped debug the player a few times.

I'm not sure if it's been updated again since.

Last time I spoke to him, he did say they were working to be more transparent about the changes... but they don't seem to have added anything here: https://vimeo.com/blog/category/product-news/ or here: https://medium.com/vimeo-engineering-blog

I'm not sure if it's just a placebo effect... but it does actually seem to have improved since then. The other day I was able to stream a 4K video with no drop outs... which in the past was usually impossible!

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On my side, I've had a couple of customers who have had buffering issues since last month and the guys at Vimeo were eager to help with each case. As I understand they've then used those customer scenarios to improve the player and streaming.

As I've said before, some people may knock Vimeo's performance but there's no way you can doubt their customer service and commitment to improving.

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9 hours ago, Scott Emerton said:

As I've said before, some people may knock Vimeo's performance but there's no way you can doubt their customer service and commitment to improving.

Absolutely. The only significant problem is they playback. I hope they can fix it and regain trust. Because aside from that, feature wise, it's a great platform.

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